Covid-19 PROTOCOLS AND PROCEDURES
Our lobby is now open!
We would like to take this opportunity to thank you for being valued clients of Foothills Animal Hospital. As the health and well-being of your pet is of utmost importance to us, we are still open and seeing patients and plan to continue to do so until mandated otherwise. With respect to this new health risk, we would like to offer the following:
1. We would like to ensure you that we are constantly gathering information as it pertains to both human and animal risk. Currently there has been no identifiable disease process in dogs or cats relating to the human infection with COVID-19. There has also been no indication of pet animals being able to harbor or spread the virus to humans.
2. As a medical facility, we are familiar with dealing with contagious diseases for our patients on a daily basis. As such we have sanitation procedures already in force that we use on a continuing basis to ensure the health of your pets. However, due to COVID-19 virus concerns we have made a commitment to increase the level of sanitation of all of our high traffic areas including but not limited to: door handles, exam room chairs, client restrooms, the front desk area, as well as all food and prescription items for dispensing.
3. We will rely on verbal greetings and refrain from more personal greetings such as shaking hands.
4. Continue to practice personal sanitation techniques such as frequent hand washing, sneezing and coughing practices as set forth by the CDC, and requiring all staff that are showing signs of illness to remain at home until such a time as the symptoms have subsided and a medical professional has deemed return to work is acceptable without being contagious.
5. For the safety of our staff and clientele, we ask that anyone who is feeling ill, or has any potential known exposure to COVID-19 to please not enter our facility. If you are in this category and your pet needs medical attention, we ask that you notify us immediately via telephone. We will set up a telephone (or video appointment if needed) to provide necessary aid for your pet.
6. Our lobby is now open and there are no current requirements for wearing a mask while in our facility.
We appreciate your patience during this unprecedented time as we may need to adjust these protocols based on experience and need. As more information is becoming available, seemingly on an hourly basis, we will continue to keep you updated as things change.
We would like to thank you for putting your trust in Foothills Animal Hospital and look forward to continuing our collaborated effort of improving our lives via strengthening of the human animal bond.
In Health,
Foothills Animal Hospital